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(Source: HubSpot)Ĥ0% of salespeople still use spreadsheets and email programs instead of a CRM.

(Source: HubSpot)Ģ8% of millennial salespeople believe that CRM software is critical to their success. (Source: Thrive My Way)Ģ2% of salespeople don't know what CRM software is. Salespeople's job satisfaction increases by 17% once adopting CRM. (Source: Adam Enfroy) How Salespeople Use CRM Softwareĭecision makers are 14.6% more productive when using a CRM. (Source: Thrive My Way)ĬRM software gives back an average ROI of $8.71 for every dollar spent. (Source Estuate)Ĭonversion rates can increase by 300% when using CRM software. (Source: Estuate)ĬRM can help increase sales forecasting by 42%. Sales productivity can be increased by 34% when using a CRM. Sales can be increased by 29% when using a CRM software. Effectiveness of CRM SoftwareĬRM can help decrease the sales cycle by 8-14% because of the improved data accessibility. If you're looking for more than just statistics, check out our article about CRM software to learn about implementation, pros and cons, and how CRM software works. Customer Relationship Management Process: Learn customer views on salespeople and how positive and negative experiences impact company perception.Make Up of the CRM Software Industry: Read about the growth and popularity of CRM software.How Companies Implement CRM Software: Learn about how companies view CRM software and how they use it to increase their company sales.How Salespeople Use CRM Software: Learn salespeople's views on CRM software and how it helps them close more deals.Effectiveness of CRM Software: See how CRM software can increase productivity, data accessibility and more.Here's a list of the top CRM statistics and why they matter: To help, we have compiled a list of the top CRM statistics to help you learn about CRM software and how it helps close deals with customers. Because of its rapid growth and effectiveness, there are many studies done both on CRM software and on the relationships made in sales.

CRM is one of the fastest growing markets and considered by many to be an essential sales tool.